XP Device manager items w/ yellow exclamation marks

Discussion:

(too old to reply)

RobertK

2005-12-10 05:57:02 UTC

I was looking thru Device Manager and clicked View>show hidden devices &
noticed two items with the yellow questions marks beside them- the first was:
under "Printers" was my printer, then below it "Parallel Device" had the
question mark. When clicking it for more info it said "The drivers for this
device aren't installed. To reinstall click Reinstall Driver. Code 28" The
device type said "printer". FYI my printer is an older HP 722C & I believe I
installed it using WinXPs own printer driver. I haven't had any issues with
this or the other device I found in conflict in Device Manager but was just
curious if I needed to do anything with either one- or if not broke don't
fix!

The second device with a yellow exclamation mark was under Non Plug & Play
Drivers> PartMgr. It said: "Device not present, not working properly or
doesn't have all its drivers ,Code 24. Display name: Partition Manager,
Current status: started, Startup>type: Boot. Driver files:
c:\WINDOWS\System32\drivers\partmgr.sys, file version: 5.1.2600.0

The PartMgr had a troubleshoot option but I haven't tried it yet and the
Parallel Device had a reinstall driver option but that came back empty after
trying it. Thanks for any help with this! RK

Gerry Cornell

2005-12-10 11:23:33 UTC

Permalink

Robert

The HP link leading to the driver follows:
http://snipurl.com/knsv

Your other Code 24 message is more difficult -see link for more information
about Device Manager error codes:
http://snipurl.com/7key

I would sort the printer driver and see if the Code 24 goes away.
--
Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Post by RobertK
I was looking thru Device Manager and clicked View>show hidden devices &
under "Printers" was my printer, then below it "Parallel Device" had the
question mark. When clicking it for more info it said "The drivers for this
device aren't installed. To reinstall click Reinstall Driver. Code 28" The
device type said "printer". FYI my printer is an older HP 722C & I believe I
installed it using WinXPs own printer driver. I haven't had any issues with
this or the other device I found in conflict in Device Manager but was just
curious if I needed to do anything with either one- or if not broke don't
fix!
The second device with a yellow exclamation mark was under Non Plug & Play
Drivers> PartMgr. It said: "Device not present, not working properly or
doesn't have all its drivers ,Code 24. Display name: Partition Manager,
c:\WINDOWS\System32\drivers\partmgr.sys, file version: 5.1.2600.0
The PartMgr had a troubleshoot option but I haven't tried it yet and the
Parallel Device had a reinstall driver option but that came back empty after
trying it. Thanks for any help with this! RK

RobertK

2005-12-10 23:11:02 UTC

Permalink

Gerry, thanks for the reply. I followed your first link (HP) and everything
seems to be installed correctly- the HP722C printer icon appears in Printers
& Faxes and it's checked as the default printer. I don't understand what the
Parallel Device showing up below the HP 722C icon in Device Manager is all
about, other than I know the printer uses the parallel port. I wonder if I
should try uninstalling & reinstalling the printer to see what happens? As
I've mentioned I've had no issues with the printer & just came across these
exclamation marks on a whim.

When you said I should sort the printer driver to see if the Code 24 goes
away- did you mean working on the above HP722C issue first, or use the
troubleshooter in PartMgr? If so can I try uninstalling the PartMgr device
and installing it again? Thanks, Robert

Post by Gerry Cornell
Robert
http://snipurl.com/knsv
Your other Code 24 message is more difficult -see link for more information
http://snipurl.com/7key
I would sort the printer driver and see if the Code 24 goes away.
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Gerry Cornell

2005-12-11 01:00:32 UTC

Permalink

Robert

Have the yellow question marks gone?

If not what are the error codes now?

If there are no Device Error codes against the printer I would leave the
printer as it is.
--
Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Post by RobertK
Gerry, thanks for the reply. I followed your first link (HP) and everything
seems to be installed correctly- the HP722C printer icon appears in Printers
& Faxes and it's checked as the default printer. I don't understand what the
Parallel Device showing up below the HP 722C icon in Device Manager is all
about, other than I know the printer uses the parallel port. I wonder if I
should try uninstalling & reinstalling the printer to see what happens? As
I've mentioned I've had no issues with the printer & just came across these
exclamation marks on a whim.
When you said I should sort the printer driver to see if the Code 24 goes
away- did you mean working on the above HP722C issue first, or use the
troubleshooter in PartMgr? If so can I try uninstalling the PartMgr device
and installing it again? Thanks, Robert

RobertK

2005-12-11 01:22:02 UTC

Permalink

Gerry, no the yellow marks are still next to the Parallel Device
(branched-out below the printer) and the PartMgr. Same error codes as before.
-Robert

Post by Gerry Cornell
Robert
Have the yellow question marks gone?
If not what are the error codes now?
If there are no Device Error codes against the printer I would leave the
printer as it is.
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

RobertK

2005-12-14 00:03:02 UTC

Permalink

Further update for the Parallel Device conflict:
I uninstalled the printer and reinstalled it, also updated the driver. No
change. (the driver was the most recent before the uninstall too) Same as
before. I started in Safe Mode to see if the conflicts went away but they did
not.

I tried uninstalling the PartMgr (the other device conflict) in Device
Manager but all that did was cause my system to crash during reboot- so I
chose the "last configuration that worked before error" option and the system
started up fine and works fine. Later I read that removing non-plug & play
devices can cause system problems- I shouldn't have been messing around with
something I wasn't sure of. (<: So back to square one investigating these
curious conflicts...

Post by RobertK
Gerry, no the yellow marks are still next to the Parallel Device
(branched-out below the printer) and the PartMgr. Same error codes as before.
-Robert

Gerry Cornell

2005-12-14 01:11:45 UTC

Permalink

Robert

So what conflicts are there if the system started up fine and works fine?
--
Regards.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Post by RobertK
I uninstalled the printer and reinstalled it, also updated the driver. No
change. (the driver was the most recent before the uninstall too) Same as
before. I started in Safe Mode to see if the conflicts went away but they did
not.
I tried uninstalling the PartMgr (the other device conflict) in Device
Manager but all that did was cause my system to crash during reboot- so I
chose the "last configuration that worked before error" option and the system
started up fine and works fine. Later I read that removing non-plug & play
devices can cause system problems- I shouldn't have been messing around with
something I wasn't sure of. (<: So back to square one investigating these
curious conflicts...

RobertK

2005-12-14 03:10:02 UTC

Permalink

Post by Gerry Cornell
Robert
So what conflicts are there if the system started up fine and works fine?
--
Regards.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

RobertK

2005-12-19 01:03:01 UTC

Permalink

Update: the program "Bootskin" I have recently installed (that changes the
standard XP boot-up screen to any of several available on the web) causes the
conflict in PartMgr. When the program is uninstalled the conflict goes away.
But since there are no signs of anything negative happening other than this
I'm fine with leaving it installed for now. I've heard that many folks have
had issues with this freeware program (but not with my PartMgr thing) causing
start-up problems (seems to be whether or not you have the right BIOS
installed) and on its download site it mentions if you have a problem to try
two alternate versions & gives uninstalling instructions too. While I've
experienced no problems outwardly I'd suggest reading the user comments about
the freeware on Download.com before trying it- many unhappy users! But I seem
to be one of the lucky few with no problems.

Post by Gerry Cornell
Robert
So what conflicts are there if the system started up fine and works fine?
--
Regards.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

x-praktor

2012-04-30 12:15:07 UTC

Permalink

RobertK wrote on 12/10/2005 00:57 ET

Post by RobertK
I was looking thru Device Manager and clicked View>show hidden devices
noticed two items with the yellow questions marks beside them- the first was
under "Printers" was my printer, then below it "Paralle
Device" had th
question mark. When clicking it for more info it said "The drivers fo
thi
device aren't installed. To reinstall click Reinstall Driver. Code 28
Th
device type said "printer". FYI my printer is an older HP 722C
I believe
installed it using WinXPs own printer driver. I haven't had any issues wit
this or the other device I found in conflict in Device Manager but was jus
curious if I needed to do anything with either one- or if not broke don'
fix
The second device with a yellow exclamation mark was under Non Plug & Pla
Drivers> PartMgr. It said: "Device not present, not working properly o
doesn't have all its drivers ,Code 24. Display name: Partition Manager
Current status: started, Startup>type: Boot. Driver files
c:WINDOWSSystem32driverspartmgr.sys, file version: 5.1.2600.
The PartMgr had a troubleshoot option but I haven't tried it yet and th
Parallel Device had a reinstall driver option but that came back empty afte
trying it. Thanks for any help with this! R

Thanx RobertK for your great idea about BootSkin. You rock! This problem ha
been puzzling me for a couple of days now, but you did the trick. I thought
had checked almost everything, even in the registry, but when I uninstalle
BootSkin ver. 1.0.6 and re-installed ver.1.0.3, bam the odd exclamatio
disappeared and PartMgr is functioning correctly again + no more BSOD's! Than
again + keep up the good work!

VanguardLH

2012-04-30 22:39:00 UTC

Permalink

I was looking thru Device Manager ...

Thanx RobertK for your great idea about BootSkin. You rock! This problem has
been puzzling me for a couple of days now, but you did the trick. I thought I
had checked almost everything, even in the registry, but when I uninstalled
BootSkin ver. 1.0.6 and re-installed ver.1.0.3, bam the odd exclamation
disappeared and PartMgr is functioning correctly again + no more BSOD's! Thanx
again + keep up the good work!

After 6-1/2 years, I doubt Robert is still monitoring this thread.